- Why Buy From Us
PR Pro Advantage Percussion Massage Device FeaturesPercussion Deep-Tissue Massage: Percussive stimulation helps to loosen muscles and increase blood flow to specific areas. A Powerful 45W high-torque brushless motor delivers 12mm of amplitude and ensures your device will never stall while applying pressure.
Cordless Design: Portable, compact, and easy to use so you can take the comfort of massage wherever you go.
Customizable Speed: 5 different speed settings between 1500 and 3200 impacts per minute, so you can get the exact treatment your body needs.
6 Interchangeable Heads: Six head attachments designed for specific treatments, including Dampener, Flat, Ball, Wedge, Bullet, and Forkheads.
- Upright Chair Dimensions: 2.2"w x 5.86"l x 9.68"h
- Chair Weight: 2.1 lbs
Infinity 1 Year U.S. & Canada Residential Limited Warranty
- Unlimited USA-based customer & technical support
- 1 year in-home repair or replacement
Infinity Massage Chairs and massager products are designed, built, and inspected to ensure excellence in operation and enjoyment. While rare, defects in manufacturing can occur. This limited warranty exclusively covers manufacturing defects.
1 Year Warranty Period
For In-Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. Infinity Massage Chairs may choose to replace your product in lieu of repair at their sole discretion. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.
Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre- approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.
Warranty Limitations and Exclusions
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferrable. Damage incurred due to shipping and handling does not constitute a defect under this warranty.
Softening/hardening of foams and filling composites in pillows and pads do not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.
To initiate an Infinity Warranty claim, simply call Infinity Limited Warranty Service at 1-603-910-5000. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and exclusions: Coverage under this Limited Warranty is limited to Canada and the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands. © 2021 Infinity®. All rights reserved.
We understand that you have many options when it comes to shopping for saunas and wellness products online, and we appreciate your interest in Unwind Haven. Here are some reasons why we believe that shopping with us is the best choice for you:
- Free Shipping for orders $500 or more: At Unwind Haven, we recognize that purchasing a high end wellness product is a significant investment in your well-being, and we want to make it as easy and affordable for you as possible. That's why we offer free shipping for all orders of $500 or more to all customers in the contiguous United States. This way, you can get the most out of your purchase without worrying about shipping costs.
- Price Match Assurance: We believe in providing our customers with the best products at the best prices. Our team monitors our products' prices daily to ensure that you are getting the best deal possible. If you find a better price for any of our products elsewhere, simply let us know, and we will match it. Our Guarantee ensures that you get the best value for your investment. Click here for more details
- No Sales Tax For Most States: In addition to our competitive prices, we offer sales tax exemptions for nearly every state, except for CA and WY. This means that you can save even more on your purchase with us, making our prices even more affordable.
- Safe and Secure Checkout Experience: We take the security of your personal and payment information very seriously. That's why we use AES-256 encryption to ensure that your payment details are secure and protected. You can shop with confidence, knowing that your information is safe with us.
- Shop Now, Pay Later: We understand that purchasing wellness items can be a significant expense, and we want to make it as easy and flexible for you as possible. That's why we've partnered with Klarna to offer easy monthly financing, split payments, or buy now and pay your balance in 30 days. We offer flexible payment options to suit any budget and circumstance. Click here for more details
- Excellent and Reliable Service: At Unwind Haven, we take great pride in providing our customers with the best service and support. From the moment you place your order until you receive your purchase, you can expect consistent communication and support throughout the process. Our team is here to answer any questions or concerns you may have, ensuring your complete satisfaction. View our help center
Official Authorized Dealer: As an official authorized dealer for all the products we sell, we work closely with each brand to provide you with industry-standard products that are sure to aid you on your wellness journey. All items we showcase are covered by the manufacturer's warranty, giving you peace of mind that you are getting a high-quality product that is backed by the manufacturer.
- Government and Military Discounts: To show our appreciation for your service, we've partnered with GovX to offer a discount on our store. Codes are valid for saunas, showers, tiki bars, and more! Our discount is available to current and former U.S. military, military spouses and dependents, first responders including law enforcement, fire, and EMS, federal, state, and local government employees, and teachers (K-12 and University teachers/staff). This way, we ensure that our customers get access to the best deals possible. Click here for more details
Volume Discounts: If you are interested in purchasing saunas or other products in bulk, we offer volume discounts to help you save even more. Simply reach out to us at email@example.com with your inquiry, and we would be happy to provide you with a customized offer.
At Unwind Haven, we've worked hard to create an unparalleled shopping experience for our customers. We believe that our commitment to providing high-quality products, excellent service, and competitive prices sets us apart from the competition. Shop with us today and experience the difference for yourself.
While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realize the product you ordered wasn't exactly what you were hoping for.
That's why we offer a 30 Day Return Policy.
If you decide you want to return an item within 30 days after receipt of your order, please email us at firstname.lastname@example.org with your order number and we will provide detailed instructions on how to process the return.
Please note, that you as the customer will be responsible for paying the return shipping costs of the item(s) in your order.
Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.
*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back at our distribution center in "Like New" condition and must contain all original packaging and accessories.
"Like New" means that the items you ordered must not show any visual signs of wear.
If items are returned with visual signs of wear, or have any issues due to use, they will not be accepted and no refund will be given.
If you decide you want to return your order, please email us at email@example.com with your order number and we will assist you. We want to make this as simple of a process as possible for you.
All canceled orders and/or returned goods shall be subject to the following: a) storage fees and costs associated with routing the goods; b) handling and restocking fee of 20% of the total purchase for each sauna; c) return shipping cost
If the item has been opened, assembled, and used.
- No return accepted.
Important Information Regarding Dundalk LeisureCraft Returns
We will first try to send you any necessary parts free of charge.
It is very expensive to return products back across the border
If a product must be returned to the factory, the following will apply:
a. 20% Restocking fee
b. The customer will be responsible for shipping costs to the factory
c. Products must be returned in their original packaging and condition
d. Leisurecraft will inspect the product upon return and Leisurecraft will be the sole decider of the condition of the product and the amount of the refund
If the product is damaged, you must make note of it immediately when signing for delivery and send photos to firstname.lastname@example.org on the day of delivery.
Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.
Specific Information For Dundalk Damaged Orders
If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL).
Immediately, contact us or Dundalk, so we can contact the shipper.
- Mark the Bill of Lading (BOL) with “(Crate arrived open/damaged- Possible Hidden Damage.
Specific Information For Golden Designs Damaged Orders
Once the driver has unloaded the sauna, please immediately inspect the boxes for any damage.
Please indicate any minor scratches, indentations, or scuff marks to the outside of the boxes on the delivery receipt.
You do not need to open the boxes to inspect the sauna.
Please refuse the delivery if you see any softball-sized holes in the packaging which is likely caused by forklifts.
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.
Cancellations received before shipment will receive a full refund.
Orders canceled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.
Other Return Policy Notes:
- If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.
- Products that are specified as certified pre-owned or used are ineligible for a return
- Unwind Haven only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one-time-use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.
Shop now, pay with Klarna.
We’ve partnered with Klarna to give you a better shopping experience.
It’s smoooth and simple
Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.
4 interest-free payments
Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time.
Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna app. Monthly financing products are offered by WebBank, member FDIC.
How to shop with Klarna
Add item(s) to your cart and head to the checkout.
Select Klarna at the checkout to pay as you like for your purchase.
Manage your orders and payments in the Klarna app.
The best way to shop.
See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.
Safe and secure.
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.
We're always here to help!
What happens if I make a return?
If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the retailer's return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your return, we will send an adjusted invoice.
There's something wrong with my order. Do I still need to pay for it?
You do not need to pay for goods that are received damaged, broken, or defective. Follow the retailer’s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days.
I have not received my order. What happens to my statement?
You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order.
My statement is incorrect. What should I do?
If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.
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