Are you looking for a powerful and effective way to relieve muscle pain and stiffness? Look no further than the PR Pro Advantage Percussion Massage Device. This device is designed to provide you with faster relief and recovery, allowing you to reach the next level in your workouts and daily activities. With its 12mm amplitude deep-tissue percussion massage, this device delivers percussive stimulation to help loosen muscles and increase blood flow to specific areas of your body.
The 45W high-torque brushless motor of this device ensures that it will never stall while applying pressure, giving you complete control over the intensity of your massage. With 5 different speed settings, you can choose the exact treatment your body needs, stepping between 1500 and 3200 impacts per minute.
One of the best things about the PR Pro Advantage Percussion Massage Device is its compact cordless design. You can take the comfort of massage wherever you go, and its lightweight ergonomic design makes it easy to use. Plus, with its six interchangeable massage heads, you can customize the vigor of your massage to get the exact treatment your body needs. These massage head attachments are designed for specific treatments, including dampener, flat, ball, wedge, bullet, and fork heads.
And the benefits of this device don't stop there. With the inclusion of an additional swappable 24V lithium-ion battery pack, you can double your run time and ensure that you'll always have a backup if you need more massage time or forget to charge it. This extra battery pack fits neatly in the included all-in-one carry case, so you're always ready to go when you need it.
But why should you purchase this device from Unwind Haven? We offer free shipping on any delivery method, whether it be standard curbside or full-service white glove delivery. We also offer 0% financing and no sales tax for almost every state, as well as competitive pricing and great service. With Unwind Haven, you can trust that you're getting the best deal on the best massage devices.
Infinity Massage Chairs and massager products are designed, built, and inspected to ensure excellence in operation and enjoyment. While rare, defects in manufacturing can occur. This limited warranty exclusively covers manufacturing defects.
For In-Home service, Infinity Massage Chairs will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. Infinity Massage Chairs may choose to replace your product in lieu of repair at their sole discretion. In the event you choose not to accept a replacement for your product, Infinity Massage Chairs is no longer responsible for making repairs under the warranty coverage.
Field Service is only available in the United States and major metropolitan areas in Canada. Field Service requires pre- approval and, if necessary, must be performed by Infinity Massage Chairs-authorized field service personnel to maintain warranty coverage.
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased or acquired from unauthorized dealers. This warranty is not transferrable. Damage incurred due to shipping and handling does not constitute a defect under this warranty.
Softening/hardening of foams and filling composites in pillows and pads do not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.
To initiate an Infinity Warranty claim, simply call Infinity Limited Warranty Service at 1-603-910-5000. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and exclusions: Coverage under this Limited Warranty is limited to Canada and the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands. © 2021 Infinity®. All rights reserved.
We understand that you have many options when it comes to shopping for saunas and wellness products online, and we appreciate your interest in Unwind Haven. Here are some reasons why we believe that shopping with us is the best choice for you:
Loyalty and Rewards: Get excited about our loyalty and rewards program! With every purchase, you'll earn points or rewards that you can redeem for discounts, free products, and other awesome perks. Plus, the more you shop with us, the more rewards you'll earn. It's our way of saying thank you for your continued support and loyalty. So not only will you get more bang for your buck, but you'll also feel appreciated and valued as a customer. Join now and start reaping the benefits of our amazing loyalty and rewards program! Click here for more details
Official Authorized Dealer: As an official authorized dealer for all the products we sell, we work closely with each brand to provide you with industry-standard products that are sure to aid you on your wellness journey. All items we showcase are covered by the manufacturer's warranty, giving you peace of mind that you are getting a high-quality product that is backed by the manufacturer.
Volume Discounts: If you are interested in purchasing saunas or other products in bulk, we offer volume discounts to help you save even more. Simply reach out to us at support@unwindhaven.com with your inquiry, and we would be happy to provide you with a customized offer.
At Unwind Haven, we've worked hard to create an unparalleled shopping experience for our customers. We believe that our commitment to providing high-quality products, excellent service, and competitive prices sets us apart from the competition. Shop with us today and experience the difference for yourself.
Shipping is FREE on all orders of $500 or more to customers within the continental United States.
Orders to Alaska or Hawaii will require you to submit a request to
Want to know about our Returns Policy? Read more here.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for shipment we will process the charges and get to work preparing your order for shipment.
Please be aware that current processing times for new orders can take anywhere from two to five business days. Rest assured we will process your order as soon as possible for your convenience.
Order Shipment:
If your order is in stock and we process the charges to your credit card, most products will ship within three to seven business days from the date of your order.
Dundalk LeisureCraft products are typically made to order and require longer lead times.
Current lead times for these can range anywhere from 2 to 8 weeks.
Each product page will showcase the most up-to-date time estimates that we receive for our Dundalk LeisureCraft products.
Please also note that potential delays with production are beyond our control and we will do our best to update you with new relevant information as your products prepare for shipment.
We will send you a shipping confirmation with tracking within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
Important Information For Dundalk LeisureCraft Shipments
The Trucking Company Responsibilities
The trucking company will call you or whoever is receiving the delivery by the number provided upon checkout or an alternate phone number if requested.
The trucking company will deliver your sauna to the end of the driveway or curbside. The trucking company is not responsible for unloading the sauna.
The trucking company is not going to back their truck into your driveway.
Most times the trucking company will deliver with an 18-wheel truck.
Please determine whether or not this type of truck would fit on your road and or in your neighborhood.
Customer Responsibilities
The customer or whoever is accepting delivery will need to return phone calls to the trucking company in a timely manner in order to arrange for delivery.
The customer or whoever is accepting delivery will need to determine how the sauna is going to be unloaded from the truck.
Crates will vary from 6 to 14 feet long.
Crates will vary from 800 to 2200 pounds depending on the size of the sauna.
If the sauna crate is less than 92" (7 Feet) the trucking company may have a lift gate on the back of the truck which can be used to assist in getting the sauna off the truck.
If the sauna crate is more than 92", there will not be a lift gate to unload the sauna crate and the person accepting delivery will need to decide how they are going to get the crate off the truck.
Here are a few methods for unloading the truck:
When using a forklift, they must be picked up from the end of the crate and forklift extensions are required.
All relevant information will be provided on our product pages, as well as in the emails you receive upon ordering.
A request to change the shipping address prior to the order leaving the factory will be free of charge, however,
A request to change the shipping address after the order has shipped and left the factory will result in a $250 charge for this service.
Important Information For Golden Designs Shipments
For orders in stock, they will typically ship out of the warehouse within 5 business days from the date of purchase.
Shipping to the west coast will typically take 3-5 business days.
Shipping to the mid-west will typically take 10-12 business days.
Shipping to the east coast will typically take 14-16 business days.
The freight carrier should contact you 24 to 48 hours prior to delivery to set a delivery day and time.
They will deliver Monday-Friday with a 4-hour open window.
They will not deliver without confirming an appointment first.
If the trucking company is R+L Carriers, they will deliver without an appointment.
They will notify the morning of delivery via email and text.
All saunas are delivered on a 53-foot semi truck with a single driver, who will unload the pallet to your curbside or driveway only.
Any delivery questions or issues (remote areas, long driveways, large and low-hanging trees, apartment complexes, stairs, etc.) should be addressed with us prior to shipping the sauna.
Additional Information
Shipping times are only approximate and can change depending on environmental conditions, transit issues, and carrier availability.
Last-minute appointments can occur which are out of our control as the delivery process is managed by the carriers.
For any questions related to shipping,
please contact us at support@unwindhaven.com
International Orders:
Please be aware that at this current time, international shipping is unavailable. We are sorry for the inconvenience this may cause and are doing all we can to soon ship internationally. To stay up to date, view our social pages where we will announce future availability, join our mailing list or email us at support@unwindhaven.com for an inquiry.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for the delivery or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos using your smartphone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrive damaged,
please send photos to support@unwindhaven.com,
Specific Information For Dundalk Damaged Orders
We will send you damaged parts free of charge.
If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL).
Immediately, contact us or Dundalk, so we can contact the shipper.
Specific Information For Golden Designs Damaged Orders
Once the driver has unloaded the sauna, please immediately inspect the boxes for any damage.
Please indicate any minor scratches, indentations, or scuff marks on the outside of the boxes on the delivery receipt.
You do not need to open the boxes to inspect the sauna.
Please refuse the delivery if you see any softball-sized holes in the packaging which is likely caused by forklifts.
While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realize the product you ordered wasn't exactly what you were hoping for.
That's why we offer a 30 Day Return Policy.
If you decide you want to return an item within 30 days after receipt of your order, please email us at support@unwindhaven.com with your order number and we will provide detailed instructions on how to process the return.
Please note, that you as the customer will be responsible for paying the return shipping costs of the item(s) in your order.
Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.
*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back at our distribution center in "Like New" condition and must contain all original packaging and accessories.
"Like New" means that the items you ordered must not show any visual signs of wear.
If items are returned with visual signs of wear, or have any issues due to use, they will not be accepted and no refund will be given.
If you decide you want to return your order, please email us at support@unwindhaven.com with your order number and we will assist you. We want to make this as simple of a process as possible for you.
All canceled orders and/or returned goods shall be subject to the following: a) storage fees and costs associated with routing the goods; b) handling and restocking fee of 20% of the total purchase for each sauna; c) return shipping cost
If the item has been opened, assembled, and used.
Important Information Regarding Dundalk LeisureCraft Returns
We will first try to send you any necessary parts free of charge.
It is very expensive to return products back across the border
If a product must be returned to the factory, the following will apply:
a. 20% Restocking fee
b. The customer will be responsible for shipping costs to the factory
c. Products must be returned in their original packaging and condition
d. Leisurecraft will inspect the product upon return and Leisurecraft will be the sole decider of the condition of the product and the amount of the refund
Damages
If the product is damaged, you must make note of it immediately when signing for delivery and send photos to support@unwindhaven.com on the day of delivery.
Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.
Specific Information For Dundalk Damaged Orders
If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL).
Immediately, contact us or Dundalk, so we can contact the shipper.
Specific Information For Golden Designs Damaged Orders
Once the driver has unloaded the sauna, please immediately inspect the boxes for any damage.
Please indicate any minor scratches, indentations, or scuff marks to the outside of the boxes on the delivery receipt.
You do not need to open the boxes to inspect the sauna.
Please refuse the delivery if you see any softball-sized holes in the packaging which is likely caused by forklifts.
Cancellations
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.
Cancellations received before shipment will receive a full refund.
Orders canceled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.
Other Return Policy Notes:
We’ve partnered with Klarna to give you a better shopping experience.
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Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time.
Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna app. Monthly financing products are offered by WebBank, member FDIC.
Add item(s) to your cart and head to the checkout.
Select Klarna at the checkout to pay as you like for your purchase.
Manage your orders and payments in the Klarna app.
See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.
Don’t see your question here? Check out Klarna’s full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.
If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the retailer's return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your return, we will send an adjusted invoice.
You do not need to pay for goods that are received damaged, broken, or defective. Follow the retailer’s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days.
You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order.
If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.
We’re on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration.
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